Central Florida Community College - Learning Resources Center -

LEARNING RESOURCES SATISFACTION SURVEY FALL 2004

Learning Resources includes both the Library and the Learning Support Center Labs in Building 3.

The Learning Support Center Labs (located in 3 -101) include the Writing Center, Language Lab and open computer lab.

4 = Excellent 3 = Good 2 = Fair 1 = Poor 0 = Don’t Know

Resources & Services

Ease of finding materials

1. Magazines, journals and newspapers

Label	Value	Frequency	Percent
4	4	79	39.90
3	3	58	29.29
2	2	21	10.61
1	1	5	2.53
0	0	35	17.68
Total		198	100.00

Graph2

2. Reference books

Label	Value	Frequency	Percent
4	4	84	42.42
3	3	65	32.83
2	2	20	10.10
1	1	1	0.51
0	0	27	13.64
Total Missing	-1	1	0.51
Total		198	100.00

Graph4

3. Circulating books

Label	Value	Frequency	Percent
4	4	68	34.34
3	3	70	35.35
2	2	20	10.10
1	1	8	4.04
0	0	30	15.15
Total Missing	-1	2	1.01
Total		198	100.00

Graph6

4. Video/DVD collection

Label	Value	Frequency	Percent
4	4	53	26.77
3	3	69	34.85
2	2	23	11.62
1	1	7	3.54
0	0	43	21.72
Total Missing	-1	3	1.52
Total		198	100.00

Graph8

5. Reserves

Label	Value	Frequency	Percent
4	4	62	31.31
3	3	57	28.79
2	2	13	6.57
1	1	5	2.53
0	0	57	28.79
Total Missing	-1	4	2.02
Total		198	100.00

Graph10

LINCCWeb Services

6. LINCC catalog

Label	Value	Frequency	Percent
4	4	77	38.89
3	3	57	28.79
2	2	22	11.11
1	1	2	1.01
0	0	38	19.19
Total Missing	-1	2	1.01
Total		198	100.00

Graph12

7. LINCCWeb databases

Label	Value	Frequency	Percent
4	4	78	39.39
3	3	57	28.79
2	2	17	8.59
1	1	5	2.53
0	0	39	19.70
Total Missing	-1	2	1.01
Total		198	100.00

Graph14

8. “My Account”

Label	Value	Frequency	Percent
4	4	66	33.33
3	3	49	24.75
2	2	11	5.56
1	1	3	1.52
0	0	67	33.84
Total Missing	-1	2	1.01
Total		198	100.00

Graph16

9. “Ask-a-Librarian”

Label	Value	Frequency	Percent
4	4	85	42.93
3	3	40	20.20
2	2	8	4.04
1	1	5	2.53
0	0	57	28.79
Total Missing	-1	3	1.52
Total		198	100.00

Graph18

Personal Assistance

10. Circulation (1st floor)

Label	Value	Frequency	Percent
4	4	106	53.54
3	3	54	27.27
2	2	13	6.57
1	1	0	0.00
0	0	24	12.12
Total Missing	-1	1	0.51
Total		198	100.00

Graph20

11. Reference (2nd floor)

Label	Value	Frequency	Percent
4	4	99	50.00
3	3	64	32.32
2	2	10	5.05
1	1	3	1.52
0	0	21	10.61
Total Missing	-1	1	0.51
Total		198	100.00

Graph22

12. Learning Support Center Lab

Label	Value	Frequency	Percent
4	4	95	47.98
3	3	48	24.24
2	2	18	9.09
1	1	1	0.51
0	0	35	17.68
Total Missing	-1	1	0.51
Total		198	100.00

Graph24

13. Writing Center

Label	Value	Frequency	Percent
4	4	94	47.47
3	3	39	19.70
2	2	6	3.03
1	1	2	1.01
0	0	57	28.79
Total		198	100.00

Graph26

14. Language Lab

Label	Value	Frequency	Percent
4	4	68	34.34
3	3	40	20.20
2	2	16	8.08
1	1	1	0.51
0	0	73	36.87
Total		198	100.00

Graph28

Other Services

15. Library Instruction class

Label	Value	Frequency	Percent
4	4	59	29.80
3	3	52	26.26
2	2	14	7.07
1	1	3	1.52
0	0	67	33.84
Total Missing	-1	3	1.52
Total		198	100.00

Graph30

16. Interlibrary loan services

Label	Value	Frequency	Percent
4	4	52	26.26
3	3	29	14.65
2	2	16	8.08
1	1	4	2.02
0	0	94	47.47
Total Missing	-1	3	1.52
Total		198	100.00

Graph32

17. Library web site

Label	Value	Frequency	Percent
4	4	67	33.84
3	3	54	27.27
2	2	18	9.09
1	1	3	1.52
0	0	51	25.76
Total Missing	-1	5	2.53
Total		198	100.00

Graph34

18. Handouts

Label	Value	Frequency	Percent
4	4	77	38.89
3	3	54	27.27
2	2	17	8.59
1	1	4	2.02
0	0	43	21.72
Total Missing	-1	3	1.52
Total		198	100.00

Graph36

19. Hours of operation

Label	Value	Frequency	Percent
4	4	81	40.91
3	3	69	34.85
2	2	26	13.13
1	1	9	4.55
0	0	11	5.56
Total Missing	-1	2	1.01
Total		198	100.00

Graph38

20. Computerized tutoring programs

Label	Value	Frequency	Percent
4	4	58	29.29
3	3	33	16.67
2	2	18	9.09
1	1	4	2.02
0	0	81	40.91
Total Missing	-1	4	2.02
Total		198	100.00

Graph40

Equipment & Facilities

Number of computers

21. Library

Label	Value	Frequency	Percent
4	4	61	30.81
3	3	57	28.79
2	2	48	24.24
1	1	14	7.07
0	0	8	4.04
Total Missing	-1	10	5.05
Total		198	100.00

Graph42

22. Learning Support Center Lab

Label	Value	Frequency	Percent
4	4	88	44.44
3	3	62	31.31
2	2	22	11.11
1	1	2	1.01
0	0	13	6.57
Total Missing	-1	11	5.56
Total		198	100.00

Graph44

Speed of computers

23. Library

Label	Value	Frequency	Percent
4	4	85	42.93
3	3	70	35.35
2	2	18	9.09
1	1	5	2.53
0	0	9	4.55
Total Missing	-1	11	5.56
Total		198	100.00

Graph46

24. Learning Support Center Lab

Label	Value	Frequency	Percent
4	4	81	40.91
3	3	76	38.38
2	2	13	6.57
1	1	2	1.01
0	0	14	7.07
Total Missing	-1	12	6.06
Total		198	100.00

Graph48

Availability of

25. TVs, VCRs, etc

Label	Value	Frequency	Percent
4	4	55	27.78
3	3	43	21.72
2	2	28	14.14
1	1	5	2.53
0	0	55	27.78
Total Missing	-1	12	6.06
Total		198	100.00

Graph50

26. Study rooms

Label	Value	Frequency	Percent
4	4	61	30.81
3	3	65	32.83
2	2	27	13.64
1	1	8	4.04
0	0	25	12.63
Total Missing	-1	12	6.06
Total		198	100.00

Graph52

27. Tutors/Lab assistants

Label	Value	Frequency	Percent
4	4	66	33.33
3	3	44	22.22
2	2	22	11.11
1	1	3	1.52
0	0	50	25.25
Total Missing	-1	13	6.57
Total		198	100.00

Graph54

Temperature

28. Library

Label	Value	Frequency	Percent
4	4	80	40.40
3	3	73	36.87
2	2	29	14.65
1	1	4	2.02
0	0	1	0.51
Total Missing	-1	11	5.56
Total		198	100.00

Graph56

29. Learning Support Center Lab

Label	Value	Frequency	Percent
4	4	70	35.35
3	3	70	35.35
2	2	26	13.13
1	1	5	2.53
0	0	14	7.07
Total Missing	-1	13	6.57
Total		198	100.00

Graph58

Noise level

30. Library

Label	Value	Frequency	Percent
4	4	88	44.44
3	3	74	37.37
2	2	16	8.08
1	1	7	3.54
0	0	2	1.01
Total Missing	-1	11	5.56
Total		198	100.00

Graph60

31. Learning Support Center Lab

Label	Value	Frequency	Percent
4	4	72	36.36
3	3	74	37.37
2	2	23	11.62
1	1	5	2.53
0	0	13	6.57
Total Missing	-1	11	5.56
Total		198	100.00

Graph62

Comfort of

32. Instruction Area

Label	Value	Frequency	Percent
4	4	77	38.89
3	3	59	29.80
2	2	22	11.11
1	1	2	1.01
0	0	26	13.13
Total Missing	-1	12	6.06
Total		198	100.00

Graph64

33. Study areas

Label	Value	Frequency	Percent
4	4	87	43.94
3	3	69	34.85
2	2	20	10.10
1	1	2	1.01
0	0	8	4.04
Total Missing	-1	12	6.06
Total		198	100.00

Graph66

34. Video Viewing Area

Label	Value	Frequency	Percent
4	4	64