ETI 1117

Introduction to Quality Control (3)

Classification: Occupational

This course will provide a fundamental, yet comprehensive, state-of-the-art exploration of quality control and continuous improvement - covering not only the principles and practices but also the tools and techniques used in day-to-day quality operations. It presents tools and techniques of statistical process control, benchmarking, Quality Function Deployment, experimental design, Taguchi's quality engineering, activity-based costing, and quality strategic planning. It also presents sufficient theory to ensure a solid understanding of basic concepts, and it reduces mathematical techniques to simple mathematics or reduces them in the form of tables and charts.